FAQs

Got a question? We have your answer! Simply read through our frequently asked questions below.
If you have another question not listed below, please contact us directly at info@timbertrend.co.za.
Are Timber Trend phone covers made from real wood?
Indeed. 100% real wood. Designed in Joburg by a team of passionate Timber Trenders.
Do I need to apply any kind of treatment to my phone cover?
No you don’t have to do anything at all. Maybe just a massage once a week and it’ll be happy.
Can I use a screen protector with my cover?
Yes, of course you can.
Is the cover break proof?
Your cover is not invincible. It certainly does protect your phone from everyday use and bruises but if dropped constantly it will begin lose its structural ingenuity.
Do I have a guarantee on my cover?
Yes you do! Check out our returns policy page for all the details.
What are my shipping options?
Shipping is FREE to anywhere in South Africa. Mahala. Normally shipping takes 1-2 working days.
Do you ship internationally?
Yes we do. For international purchases please email info@timbertrend.co.za.
Does Timber Trend wholesale their products?
Send us an email at info@timbertrend.co.za for discounted wholesale prices.
The phone cover I ordered isn’t the same as the image I saw on the webpage, can I get one that looks more similar?
Wood is a natural product and will not appear the same all the time. It does, however, give you a unique and distinct product that looks like no other! If you feel you want something different than what you received, let us know!
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